Orders FAQ

1. How can I place an order on your website?
To place an order, simply browse our website, add the desired items to your cart, and proceed to checkout. Follow the prompts to fill in your shipping details and payment information, and confirm your order.

2. Can I modify or cancel my order after placing it?
Unfortunately, once an order is placed, modifications or cancellations may not be possible. We advise you to carefully review your order before confirming the purchase. If you encounter any issues, please contact our customer support team for assistance.

3. What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards. We also offer cash on delivery service, please click on the live chat icon in our website if you are interested in cash on delivery option.

4. Is it safe to enter my payment information on your website?
Yes, your security is our priority. Our website employs industry-standard encryption to ensure the safety of your payment information. Rest assured that your details are handled with the utmost confidentiality.

5. What should I do if I receive a damaged item?
In the rare event that your item arrives damaged, please contact our customer support team immediately. Provide them with photos of the damaged item and packaging, and we will work swiftly to resolve the issue and arrange for a replacement.

6. How can I contact customer support for further assistance?
For any additional inquiries or assistance, please visit our "Contact Us" page on the website. Our customer support team is ready to assist you with any questions or concerns you may have about your order.